Gripe! Gripe! Gripe!
In the future this is where I'm going to keep a running list of companies that have questionable business practices, have way more than their fair share of incompetent employees, or have just screwed me over in one way or another in the past. Isn't this gonna be fun!?!?!
PC Club Computers
This one is kind of sad because they used to be one of my favorite stops for computer parts. One particular incident, however, has ruined it all. A few months ago I was searching for some good deals on networking cable and I came across a fantastic deal on Cat5e cable at PC Club--1000ft for only $0.01!!! It seems it was overstocked and undersold and they needed to get rid of it. I jumped on the deal, placed my order and waited...and waited...and waited. No package, no tracking number, not even a shipping confirmation. About 3 weeks later I get an email stating that the listing was from an old sale that they had sold out of some time ago, but had failed to pull the ad for. Kindly they pointed out that their "terms and services" posting states that they "cannot be held responsible for errors, typographical or otherwise." No replacement product was going to be provided because they weren't responsible for their mistake. I'm really glad to know that when I make it into the business world, that I will no longer be held accountible for my mistakes. Stupid me, though, I'll probably still take responsibility just out of habit. I guess that's why I'll never make it this world.
America Online
Aside from the fact that their service is horrible (Hey AOL users, how many times have you been booted since you started reading this---"goodbye!"), their customer service is a joke, and it's like pulling teeth just to get them to cancel your account, they're actually pulling some other crap, too. It seems that there have been numerous reports of AOL blocking mail containing religious, political, and various other types of messages to its users returning a "user unknown" message instead. I don't care what they're filtering, but if they're providing a service that someone is paying for (ie email) then they'd better be up front with any nonstandard practices and not place it in the fine print that noone reads. oh and by the way, by reading this teeny tiny little line, you've given me full right to come to your house and eat your children, thanks!